Contact Spinboss Casino

If you have a question about your Spinboss Casino account, games, payments or verification, our customer support team is available to help. Please contact us through the support options provided on our website and include enough information for us to understand your enquiry.

Games to try

How to contact us

You can contact Spinboss Casino using the online contact form or live chat, where available. Select the option that best suits your question and provide the email address linked to your account. Clear and complete information helps us review your request and provide a suitable response.

Use the contact form for general questions and account support.
Use live chat for quick assistance when the service is available.
Check the Help Centre for answers to common questions before contacting us.

Information to include

When contacting us, please explain the issue in detail. If your enquiry concerns a payment, include the relevant date and transaction details, but never send your full password, PIN or complete card number. For account-related matters, we may ask you to complete security checks before sharing information or making changes.

Account and verification support

Our team can help with registration, login issues, identity verification, deposits, withdrawals, bonuses and general gameplay questions. Support may request documents where necessary to meet legal, regulatory and anti-money laundering requirements. Documents should only be submitted through the secure method provided by Spinboss Casino.

Responsible gambling support

If gambling is no longer enjoyable or you are concerned about your play, contact support to discuss available tools, including deposit limits, time-outs or self-exclusion. Our team can also direct you to independent gambling support services in the United Kingdom. In an emergency or immediate danger, contact the appropriate emergency service.

Before you contact us

Please review our Terms and Conditions, Privacy Policy and responsible gambling information. Do not create multiple accounts or share your login details while an issue is being investigated. Spinboss Casino will handle personal information in accordance with its Privacy Policy and applicable United Kingdom requirements.